FAQ

Frequent questions

App and Compatibility

What is Arcion?

It is a multi-platform solution that allows queries on the federal stock of blood components.

On what kind of device can the software be installed?

The solution has been designed to be installed on mobile devices.

How many devices can it be installed on?

It may be installed on as many devices as needed, considering that the licenses are nominal per user.

What operating system does it support?

The solution is compatible with Android / iOS operating systems.

Subscriptions and payment

Can I convert my trial period into a subscription?

Yes, if you get the required licenses.

How do I hire the service?

Contact us through the communication means published on our website.

What are the payment options?

Payment may be monthly, quarterly, or annual.

Technical support

How do I get updates?

Updates will be sent as they are released, with no additional cost to customers.

How do I get technical assistance?

Contact us through the formal communication means.

DOUBTS

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